Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from The Lunatick Fire and EMS Store™ to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to The Lunatick Fire and EMS Store™ shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:


    Delivery shall be deemed to have been made by You to The Lunatick Fire and EMS Store™ five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    The Lunatick Fire and EMS Store™

    Copyright © 2010-2017 The Lunatick Fire and EMS Store™. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2017 The Lunatick Fire and EMS Store™. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Lunatick Fire and EMS Store™. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Lunatick Fire and EMS Store™ or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Lunatick Fire and EMS Store™ and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Lunatick Fire and EMS Store™ believes that customer conduct violates applicable law or is harmful to the interests of The Lunatick Fire and EMS Store™ and its subsidiaries.



  • Shipping & Delivery
  • The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Shipping insurance is offered and recommended for all shipments.


    For items refused, unclaimed  or undeliverable you are only entitled to a refund if requested. The request for refund must be made within 30 days of the item being returned to sender. That refund will be subject to a 15% restocking fee and any return postage costs (FedEx and UPS charge return shipping fees). If you want the item(s) redelivered after it is returned to us you will have to pay any return shipping costs and the reshipping costs. Our policy is that we can only ship to the address you provide. We are not responsible for customers who enter an incorrect address or do not pick up a shipment after delivery attempts are made.

    For international shipments: Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. The Lunatick Fire and EMS Store™ is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    For USPS Priority Mail,  The shipping calculator does not account for flat rate envelopes or boxes.  If the item fits in either the envelope or box and the shipping cost is less than the nonflat rate, the flat rate mailer will be used.

    For FedEX and UPS, If ground shipping will get the order to the buyers address faster than the method of shipping selected the item will ship ground shipping.  FedEx will hold the shipment until the due date for express methods of shipping.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. The Lunatick Fire and EMS Store™ is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • The Lunatick Fire and EMS Store™ charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.  At this time Tax is charged to New York state customers only.   This is subject to change based on laws in consideration in all states.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Lunatick Fire and EMS Store™ makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Lunatick Fire and EMS Store™ SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Lunatick Fire and EMS Store™ BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Lunatick Fire and EMS Store™.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Lunatick Fire and EMS Store™ is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Lunatick Fire and EMS Store™.

    The inclusion of material on this server does not imply any endorsement by The Lunatick Fire and EMS Store™, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Lunatick Fire and EMS Store™ tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • All refunds must be requested by phone or e-mail within 15 days of receipt of item(s). A sales receipt # must be given with the refund request.

    An RMA # must be obtained for all returns. The RMA # must be printed on the outside of the return shipping box or envelope.  A copy of the receipt with the RMA# written on it must be included with the returned item(s)

    All items for return must be in unopened condition in the original packaging. The items must be in new/unused condition, NO wear or tear is ACCEPTABLE. Persons returning items showing any use, or not in original packaging, including all instruction and care manuals and spare parts, forfeit their right to refund.

    The buyer will pay all return shipping costs and a 15% restocking fee (exchanges may be excluded from restocking fee). There are no refunds for shipping costs.

    We are not responsible for lost or damaged shipments due to shipping carriers. Item(s) for return/refund must be received by The Lunatick Fire and EMS Store™ within 5 business days from the end of the return period to be eligible for refund. We are not responsible for delays caused by shipping carriers.

    Refunds for services will not be issued except in the case of defective merchandise.

    For items refused, unclaimed or undeliverable you are only entitled to a refund if requested. The request for refund must be made within 30 days of the item being returned to sender.  That refund will be subject to a 15% restocking fee and any return postage costs (FedEx and UPS charge return shipping fees). If you want the item(s) redelivered after it is returned to us you will have to pay any return shipping costs and the reshipping costs. We are not responsible for customers who enter an incorrect address or do not pick up a shipment after delivery attempts are made.


    Clarification on new/unused condition:
    Most of our items are for use on Patients and come in contact with infectious materials. Any item that has been used on a patient cannot be returned. If defective it can be exchanged for an identical item.  If any Blood, bodily fluids or materials that can carry pathogens or damage to the item are found on the item for return the customer will forfeit their right to refund(s). In addition criminal charges may result from sending bio-hazardous materials through the postage system. 

    Please note that not all items will exactly match the image shown, images are provided by the manufacturers.  As products change they do not always update the images given to us. When known differences exist they are listed in the product description.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Lunatick Fire and EMS Store™ and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The Lunatick Fire and EMS Store™ shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The Lunatick Fire and EMS Store™ with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Lunatick Fire and EMS Store™ with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Lunatick Fire and EMS Store™. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

     

    The Lunatick Fire and EMS Store™ is a part of The Lunatick's WeavingsTM All charges shall show as The Lunatick's WeavingsTM on credit card or bank statements.